Terms and Conditions
The following terms and conditions apply to entering any events at The 2017 Cathedrals Challenge event.
NOTE: Mountain Sports has $20 million public liability insurance. This is compulsory in order to operate in various State Parks and Council areas.
This does not include YOUR personal accident insurance. It is strongly recommended to take out your own personal accident and ambulance cover for the event. Your private health insurance policy may include this, but you will need to check with them.
Terms and Conditions:
More than 60 days from the event – 50% refund.
59 days or less before an event – No Refund – transfer only.
Shirts that have been ordered cannot be refunded as this is custom made apparel. Please arrange for pick up of such items at the event. Mountain Sports does not post out.
You always have the option to transfer your registration. Transfer cost is $20 and can be transferred to anyone who is eligible to enter the event. This can be done up until the final check in for the event. In the case of a late transfer – personalised items including Skyrunning Vest and bib may not be able to be adjusted to the new participant.
How to get a refund – Follow this procedure.
1) Email your name and request to firstname.lastname@example.org
Do NOT – message us on Facebook, SMS or call us to request a refund or transfer. Do not email any other email address to ask for a refund. All refunds MUST go through the email address: email@example.com
No withdrawal and refund requests will be taken any other way. It may seem like we are being difficult but it is too difficult to keep track across multiple mediums so email is the only way we process refunds.
A transfer fee of $20 is payable to transfer from one runner to another.
A transfer fee of $20 plus any difference in entry fee is payable if you change event.
Transfers can be made online up until 14 days from the event.. Follow the above procedure. Closer than 14 days out from the event – you will need to make your transfer at check in at the event and pay your transfer fee on the day. Please bring your transfer info and fee to registration.
Cancellation of the EVENT
If the event has to be cancelled due to weather conditions, natural disaster, acts of god, terrorism, war or any other reason so deemed by the organisers, the event may be rescheduled and no refunds will be issued. If the event is not rescheduled – no refund will be forthcoming.
Fees payable that are not refunded.
Processing Fee – Upon entry you will pay a fee to Register Now which is processing fee and a percentage of the total paid. The amount is usually between $3 and $8. This processing fee is NOT REFUNDABLE.
Merchandise – All merchandise is available for pick up at check in at the designated times. If you do not pick up your merchandise – we do not post out and we do not refund this. It is your responsibility to pick it up or get a friend to pick it up for you.
When entering the Cathedrals Challenge you agree to abide by all the rules of the event. This includes leaving the course if you are directed to by an event official. An event official may remove you from the event if you have failed to achieve the cut off times for the event or due to on course dangers which may arise due to weather conditions, or other unknown events. In the situation arises that any competitor ignores the direction of an event official to leave the course or cease to continue along the event course – and chooses instead to continue along the course, Mountain Sports will invoice to the participant a service fee of no less than $280 PLUS a additional hourly fee of $140 per hour for each staff member required to monitor the movements and safety of the participant until they are off the course.